To log a Tougbook/Toughpad service job please select link on the right.

     Call 02 9733 3790
Tap To Call

Toughbook eLog   arrow

As the Authorised Panasonic Toughbook/Toughpad repair centre, our core work is in the physical hardware repair of your Toughbook/Toughpad.
Technical support such as drivers downloads, software incompatibility, and general troubleshooting are to be referred to the place where you purchased the Panasonic Toughbook.

If you are looking for drivers, please click here or click picture on the right.

Download Panasonic Warranty T&C Document

Download Non Warranty Procedure and Instructions

Download Warranty Procedure and Instructions, for All Panasonic spare parts enquiries, please contact us.

A courier will be organised for system in warranty, 50Km from city metro.
Outside of this area or systems out of warranty, including physically damaged systems will need to be freighted to the service centre at customer cost.

Please Note: Due to some upgrades and improvements to Panasonic Australia Systems and Processes, there may be some longer than normal delays. Repair times will be on average 3-7 working days from receipt of your Tough(TM)  item to dispatch back to you. If you have any questions, please contact our office on 02 97333 790. Panasmart will work closely with Panasonic to ensure minimal disruption and inconvenience to you.